JOTRIPE, S.L.U aims at the strictest compliance with the regulations that are applicable to it and, therefore, marks as a fundamental element its correct adaptation to the regulations of protection of personal data. Therefore, and in application of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter, the General Data Protection Regulation or "RGPD"), Law 03/2018 LOPDGDD, as well as the implementing regulations that may arise from it, we want to inform you about certain aspects related to the processing of your data that we will carry out as a result of your navigation on our website, as well as the rights that assist you.
1 – RESPONSIBLE
Owner: JOTRIPE, S.L.U (hereinafter, "JOTRIPE") NIF: B02736080 Registered office: Pza Poeta salvador Rueda, 12, 46009 Valencia, (Valencia).
2 – INFORMATION AND CONSENT
The data we process has been obtained from you, through the different forms that you have completed while browsing our website, such as requesting information and / or contact with one of our commercial agents, among others.
3 – FOR WHAT PURPOSE WILL THE COMPANY PROCESS THE USER'S PERSONAL DATA?
The treatment, in accordance with the applicable regulations, is based on your express consent, granted at the time of the collection of your personal data that you voluntarily provide us through the mechanisms enabled on our website and / or contact with one of our commercial agents, among others.
The personal data provided by the User will be processed by THE COMPANY in accordance with the following purposes:
Carry out the provision of the contracted services, the maintenance of the contractual relationship and the monitoring of it, as well as the realization of satisfaction surveys.
Manage, process and respond to requests, requests, incidents, complaints, claims or queries of the User.
Sending commercial advertising communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that makes it possible to make commercial communications.
These communications will be made by the RESPONSIBLE and related to its products and services, or its collaborators or suppliers with whom it has reached a promotion agreement. In this case, third parties will never have access to personal data.
4 – HOW LONG WILL THE COMPANY PROCESS THE USER'S PERSONAL DATA?
The User's data related to the fulfillment of the contractual relationship will be kept for that purpose for as long as the contract is in force and, even later, for all the time required by the applicable legislation and until the possible responsibilities derived from the contract are prescribed.
Regarding the sending of commercial communications, THE COMPANY will process the User's data, until the User objects.
5 – WHAT USER DATA WILL THE COMPANY PROCESS?
The data we process are those that you have provided us through the appropriate forms or locutions that we use to formalize our contact with you.
THE COMPANY will process the following categories of User data:
Identification data: name, surname and DNI,
Contact details: postal address, email address, telephone number and/or company name.
Bank details and goods and products supplied.
However, THE COMPANY may carry out periodic verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.
6 – WHAT IS THE LEGITIMACY OF THE PROCESSING OF USER DATA?
The processing of the User's data by THE COMPANY for the sending of commercial communications, for the administrative and fiscal management of the company and for the realization of satisfaction surveys is based on the consent of the interested party in accordance with the provisions of the RGPD.
7 – TO WHICH RECIPIENTS WILL THE USER'S DATA BE COMMUNICATED?
The User's data may only be communicated to the Public Administrations in the cases provided for by Law. The company does not make International Transfers of your data except in the cases mentioned above.
8 – COMMERCIAL AND PROMOTIONAL COMMUNICATIONS
One of the purposes for which THE COMPANY processes the personal data provided by Users is to send them commercial communications by electronic and conventional means, with information regarding products, services, promotions, offers, events or news relevant to Users.
Whenever any communication of this type is made, it will be addressed solely and exclusively to those Users who have not previously expressed their refusal to receive them.
In the event that the User wishes to stop receiving commercial or promotional communications from THE COMPANY, he/she may request the cancellation of the service by sending an email to the following email address: email@example.com or through the link that appears in the footer of the promotional emails.
9 – EXERCISE OF RIGHTS
The data protection regulations grant you a series of rights related to your personal data that you can exercise during the processing of them.
The User can send a letter to JOTRIPE, S.L.U Customer Service Department – Data Protection, at Pza/ Poeta Salvador Rueda, 12, 46009, Valencia (Valencia) or by email to firstname.lastname@example.org with the Reference "Data Protection", attaching a photocopy of your identity document, at any time and free of charge, to:
Revoke the consents granted.
Obtain confirmation about whether THE COMPANY is processing personal data that concerns the User or not.
Access your personal data.
Rectify inaccurate or incomplete data.
Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Obtain from THE COMPANY the limitation of the processing of the data when any of the conditions provided for in the data protection regulations are met.
Request the portability of your data.
Claim before the Spanish Agency for Data Protection, through the following address https://www.agpd.es, when the interested party considers that THE COMPANY has violated the rights that are recognized by the applicable regulations on data protection.
Notwithstanding the foregoing, the interested party may contact THE COMPANY whose contact details are through email@example.com
These rights are as follows:
– Right of access: Know what type of data we are treating and the characteristics of the treatment that is carried out on them.
– Right of rectification: To be able to request the modification of your data because they are inaccurate or outdated. – Right of portability: To be able to obtain a copy in an interoperable format of the data that are being processed, in order to provide them to another Responsible for the treatment.
– Right to restriction of processing: You may limit the processing of your data, provided that such request is covered in the cases covered by the applicable regulations.
– Right of cancellation: Request the deletion of your data when the treatment is no longer necessary. – Right of opposition: Request the cessation of the sending of commercial communications in the terms indicated above.
– Right to lodge a complaint with the supervisory authority; in Spain, this entity is the Spanish Agency for Data Protection (or AEPD).
The exercise of these rights may be carried out through postal or electronic means, through the contact details indicated at the beginning of this clause, accompanying said request with a copy of your ID to confirm your identity as the owner of the data on which you exercise the request.
10 – SECURITY MEASURES
THE COMPANY will treat the User's data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures to guarantee the security of their data and avoid their alteration, loss, processing or unauthorised access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.
11 – CHANGES